Returns & Exchanges
Undefeated accepts returns on unworn, unwashed items within 14 days of delivery, provided all original tags and packaging are intact. Please note that limited edition releases, sneakers, and discounted items are considered final sale.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original shoebox or apparel packaging, ensuring the product is protected from damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, covering any previous delivery markings.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing